Some of you probably remember my battles with Verizon and their DSL service at my old house, where I would lose my connection every time it rained, or when it even threatened to rain. A lovely Comcast man read my BCP post, and in less than 24 hours, a Comcast hottie was at my house setting me up with broadband. I cancelled Verizon and never had another issue.
And then I moved. And now I lose my Comcast high-speed broadband connection every time it rains. In fact, it’s even worse than my issues with Verizon were. I have been out pretty much all day today, a rainy day. And just yesterday, a Comcast serviceman was here replacing switchers and trying to figure out why I lost my connection pretty much every night at 8 p.m., rain or no rain. In short, my Comcast broadband service sucks major ass at my new house.
And yet, if you Google these problems, it appears it happens all over the country, regardless of the service provider. I have a friend who has Time-Warner and loses her connection for days every time it rains. It seems the issue is the external wiring in streets and neighborhoods all over the U.S. That’s right, it’s an infrastructure problem. In terms of Internet connectivity, apparently the U.S. is on par with Uzbekistan.
What the fuck, I ask? And do Americans realize that it’s not like that in other industrialized countries? This shit is not normal! In Canada, there are snowy blizzards for six months a year, and I never once lost my Internet connection.
And what am I to do? I need to be reliably online, pretty much all the time, due to my work. I am on call 24/7. And so I don’t really know what my options are, if any. Switching to Verizon FIOS — which I am considering — wouldn’t solve the problem if the problem is the exterior cables and wiring.
Comcast, are you listening? What are we to do? I used to LOVE rainy days!